You can now file a warranty claim directly in our warranty portal: https://case-mate.com/apps/redo/account/login
Note: When your claim is approved, an email will be sent to you to pay the invoice for the replacement. You will need to click "complete your order" to be directed to where you can pay the invoice. Once paid, you will receive your order confirmation email.
If you have any additional questions, please reach out to our customer service team for additional support.
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