The Case-Mate Customer Service Team is available Monday through Friday 9am through 6pm EST
Toll Free Phone #:
866-689-3432
Toll Free Phone #:
866-689-3432
Product - Replacement Parts/Helpful Hints
- Helpful Hints - video to show you to remove your Brilliance/Glam/Pearl Collection
- Helpful Hints - video to show you to remove your Naked Tough, Karat, and City Prints
- iPhone 6 Plus/6s Plus Brilliance & Glam Case Bumper/frame replacement part
- iPhone 6/6s Brilliance & Glam Case Bumper/frame replacement part
Placing Orders
- What Payment Methods Are Accepted?
- How Much Will It Cost to Ship My Order?
- Why Can't I Find My Country Listed in the Shipping Menu? How Do I Check Out?
- Will I Have to Pay Customs Duty and Tax Charges On My Order?
- How Do I Know My Order Went Through?
- How Do I Know When My Order Has Shipped?
Shipping Details
- When Will My Order Ship?
- How Will My Order Ship? What Are My Options?
- Do You Offer Saturday Fedex Delivery?
- I Entered The Wrong Address - Now What Do I Do?
- Why Are My Tracking Details Not Showing Yet?
- Why Can't I Track My International Order?