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  1. Case-Mate Brands
  2. WARRANTY
  3. Warranty Questions
  4. Addt'l Warranty Questions

Addt'l Warranty Questions

  • I am a loyal Case-Mate customer, why do I have to pay for warranty shipping?
  • I received my warranty replacement, do I need to return my defective item?
  • Why do I need to submit a photo to receive a warranty replacement?
  • I lost my case. Is this covered under the Case-Mate Warranty Policy?
  • Can I still get a replacement for my case even though I no longer have the case?
  • I had previously received a code for my warranty replacement and it is not working- why?
  • Does the Case-Mate warranty cover my device?
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