At this time we have a 30 minute window to be able to modify an order. You should see a countdown in your order confirmation email, as well as a link to click if you need to cancel or modify your order.
If it is past the 30 minute window, we are no longer able to cancel or modify your order, but we would love to assist you in creating an exchange or return:
DOMESTIC ORDERS PLACED ON CASE-MATE.COM
Once the order has shipped, please CLICK HERE to be directed to the CASE-MATE RETURNS/EXCHANGE CENTER to process a return so you can get the item you need right away! We promise it is easy!
INTERNATIONAL AND ALL OTHER ORDERS:
- We are unable to cancel the order, however, if you need return instructions please SUBMIT A REQUEST for assistance.
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