We apologize, however, we do not offer exchanges on International orders. You are welcome to place a new order for the item needed and we will refund the incorrect item once it has been returned. All returned orders will be refunded back to the original payment method. Shipping charges, as well as any taxes, duties, or fees, are not refundable on the original order.
Case-Mate
990 Hammond Dr Suite 700
Atlanta Ga 30328
IMPORTANT
Please display the order number on the outside of your package. Include all original equipment and documentation along with a copy of this message. This includes any free items as a result of the purchase.
Merchandise needs to be returned in the original packaging (case box) and in the same condition that it was sold to you.
Please re-pack items carefully to avoid damage during shipping.
Case-Mate is not responsible for lost or damaged shipments. We recommend using a shipping service that offers package tracking.
Please allow 3 to 5 business days for the return to be processed once received at Case-Mate.
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