Contact Case-Mate as soon as possible. We process and ship orders very quickly through a fulfillment center. In some situaitons we can update an address (no guarantee but we can try).
If the order was processed and delivered to the wrong address entered at the time of order, you would be responsible for the charges and the order would not be eligible for a refund.
Contact the Customer Service Team for guidance. You can contact us by email: firstname.lastname@example.org or by phone: 866-988-5358 M-F 9:00 AM - 6:00 PM EST.