Shipping notices are sent by e-mail after all orders have shipped for the day. The designated carrier has to receive and scan the package before their records are updated.
Domestic Orders: Please allow 24 to 72 hours for the carrier to update their shipping records. On most standard orders, UPS Mail Innovations picks up the order from our fulfillment center. Once at the local destination, the package is handed off to USPS for final local delivery. The tracking number provided may be used on both the UPS and the USPS websites to obtain delivery status. USPS will not have updated tracking information until after the package is handed off to them.
(Note: the delivery date provided by UPS is an estimate. Please refer to USPS for final estimated delivery once their tracking has updated).
International Orders: Order and Shipping Confirmation is provided by Global-E, our International order processing partner. Orders are shipped DHL Express. Please allow 24 to 72 Hours DHL to update their shipping records while in transit.