https://support.case-mate.com/hc/en-us 2026-03-19T16:39:05Z https://support.case-mate.com/hc/en-us/articles/360047919513-Our-Policy 2023-11-16T17:56:56Z https://support.case-mate.com/hc/en-us/articles/360051172994-How-will-my-order-ship-What-are-my-options 2024-05-13T13:37:03Z https://support.case-mate.com/hc/en-us/articles/360051173794-When-will-my-order-ship 2024-03-14T18:38:54Z https://support.case-mate.com/hc/en-us/articles/360051931373-I-entered-the-wrong-address-what-do-I-do-now 2021-09-16T16:15:54Z https://support.case-mate.com/hc/en-us/articles/360051932733-Why-are-my-tracking-details-not-showing-yet-Where-is-my-package 2024-03-14T18:36:13Z https://support.case-mate.com/hc/en-us/articles/360051932993-What-is-the-Case-Mate-Return-Policy 2024-10-29T15:51:28Z https://support.case-mate.com/hc/en-us/articles/360053316234-Is-there-a-charge-for-my-warranty-replacement 2024-02-16T21:45:26Z https://support.case-mate.com/hc/en-us/articles/360053322454-What-is-the-liquid-in-the-Waterfall-Case-Is-it-safe 2021-11-01T11:03:11Z https://support.case-mate.com/hc/en-us/articles/360053325674-The-item-I-want-is-currently-out-of-stock-How-do-I-know-when-it-will-restock 2024-03-14T19:43:19Z https://support.case-mate.com/hc/en-us/articles/360053326054-Does-the-Case-Mate-warranty-cover-my-device 2024-04-09T20:50:41Z https://support.case-mate.com/hc/en-us/articles/360053328794-I-can-t-log-in-to-my-Case-Mate-account-Please-Help 2024-02-25T16:09:21Z https://support.case-mate.com/hc/en-us/articles/360053330774-I-can-t-get-my-case-off-my-device-Help 2023-04-01T17:28:54Z https://support.case-mate.com/hc/en-us/articles/360053332434-Are-there-taxes-and-duties-charged-on-international-orders 2020-09-11T02:16:13Z https://support.case-mate.com/hc/en-us/articles/360053334894-I-was-sent-the-wrong-item-What-should-I-do 2024-01-02T20:51:39Z https://support.case-mate.com/hc/en-us/articles/360053340534-Why-am-I-being-charged-for-shipping-on-my-order 2024-05-13T13:35:21Z https://support.case-mate.com/hc/en-us/articles/360053340954-My-discount-code-is-not-working-What-can-I-do 2024-01-24T23:30:58Z https://support.case-mate.com/hc/en-us/articles/360053341054-Are-the-Safe-Mate-masks-more-effective-with-the-filter-or-without 2020-09-18T15:40:30Z https://support.case-mate.com/hc/en-us/articles/360053341434-What-Payment-methods-are-accepted 2022-01-07T15:46:21Z https://support.case-mate.com/hc/en-us/articles/360053343934-How-long-will-it-be-before-I-receive-my-warranty-replacement 2024-04-26T19:45:59Z https://support.case-mate.com/hc/en-us/articles/360053659574-How-do-I-file-a-warranty-claim-on-the-Case-mate-com-website 2024-03-06T06:11:50Z https://support.case-mate.com/hc/en-us/articles/360053677154-How-does-the-dimmer-function-on-my-LuMee-case-work 2020-11-19T13:59:53Z https://support.case-mate.com/hc/en-us/articles/360053677494-The-top-right-corner-of-my-LuMee-case-isn-t-lit-is-it-broken 2020-09-24T21:59:46Z https://support.case-mate.com/hc/en-us/articles/360053939214-SafeMate-Face-Mask-Size-Guide 2023-09-28T17:09:46Z https://support.case-mate.com/hc/en-us/articles/360053939694-How-many-layers-do-the-Safe-Mate-cloth-face-masks-have 2020-11-19T15:01:25Z https://support.case-mate.com/hc/en-us/articles/360053939754-How-long-before-I-receive-my-refund-after-it-has-been-processed 2023-07-24T17:35:54Z https://support.case-mate.com/hc/en-us/articles/360053945274-Can-I-still-get-a-replacement-for-my-case-even-though-I-no-longer-have-the-case 2022-08-02T15:24:18Z https://support.case-mate.com/hc/en-us/articles/360053945654-How-can-I-become-a-Case-Mate-social-media-influencer 2022-02-09T15:01:30Z https://support.case-mate.com/hc/en-us/articles/360053946754-I-lost-my-case-Is-this-covered-under-the-Case-Mate-Warranty-Policy 2020-09-24T21:33:55Z https://support.case-mate.com/hc/en-us/articles/360053947274-Why-do-I-need-to-submit-a-photo-to-receive-a-warranty-replacement 2024-03-06T03:10:57Z https://support.case-mate.com/hc/en-us/articles/360053970554-I-am-sending-my-item-as-a-gift-do-you-gift-wrap 2023-12-29T13:37:06Z https://support.case-mate.com/hc/en-us/articles/360053975614-Is-there-a-gift-reciept-option 2020-09-24T21:18:41Z https://support.case-mate.com/hc/en-us/articles/360053976034-How-can-I-get-a-discount-code-Do-you-have-any 2024-01-24T23:30:38Z https://support.case-mate.com/hc/en-us/articles/360053978634-I-placed-an-international-order-how-do-I-exchange-or-return-my-item 2024-11-20T19:24:59Z https://support.case-mate.com/hc/en-us/articles/360053980394-I-am-a-loyal-Case-Mate-customer-why-do-I-have-to-pay-for-warranty-shipping 2022-08-09T15:58:48Z https://support.case-mate.com/hc/en-us/articles/360053985534-My-order-is-taking-longer-than-expected-to-arrive-help 2024-03-14T18:32:47Z https://support.case-mate.com/hc/en-us/articles/360053986194-Why-was-my-package-returned-to-sender 2020-09-24T20:58:32Z https://support.case-mate.com/hc/en-us/articles/360054016994-Can-I-buy-your-product-on-Amazon 2023-12-29T13:34:13Z https://support.case-mate.com/hc/en-us/articles/360055109753-Can-I-return-an-item-for-refund-that-I-purchased-from-an-authorized-re-seller 2024-09-02T21:14:45Z https://support.case-mate.com/hc/en-us/articles/360055115713-I-did-not-receive-my-order-What-can-I-do 2020-11-19T14:34:45Z https://support.case-mate.com/hc/en-us/articles/360055118333-I-placed-an-order-with-overnight-shipping-and-I-still-have-not-received-it-Where-is-my-order 2022-08-02T15:22:07Z https://support.case-mate.com/hc/en-us/articles/360055118513-Can-I-apply-two-discount-codes-at-check-out 2022-12-31T18:18:23Z https://support.case-mate.com/hc/en-us/articles/360055119233-What-is-the-Drop-Protection 2023-10-19T15:52:02Z https://support.case-mate.com/hc/en-us/articles/360055119693-How-can-I-clean-my-case 2022-08-20T19:07:27Z https://support.case-mate.com/hc/en-us/articles/360055120473-Are-there-taxes-and-duties-charged-on-an-international-order 2022-08-02T15:59:07Z https://support.case-mate.com/hc/en-us/articles/360055120793-There-is-no-telephone-number-for-me-to-reach-support-Help-I-need-to-speak-with-someone 2024-03-06T03:19:56Z https://support.case-mate.com/hc/en-us/articles/360055121513-I-did-not-receive-an-order-confirmation-I-see-the-funds-were-deducted-from-my-account-Help 2020-11-30T22:52:18Z https://support.case-mate.com/hc/en-us/articles/360055121753-I-returned-an-item-When-will-I-receive-my-refund 2020-09-11T03:05:54Z https://support.case-mate.com/hc/en-us/articles/360055125673-Can-I-return-my-Safe-Mate-mask 2020-09-18T15:45:46Z https://support.case-mate.com/hc/en-us/articles/360055126413-I-would-like-to-become-a-Case-Mate-re-seller-How-can-I-apply 2022-02-09T14:59:27Z https://support.case-mate.com/hc/en-us/articles/360055126753-What-social-media-outlets-can-I-follow-Case-Mate-on 2023-04-27T16:22:42Z https://support.case-mate.com/hc/en-us/articles/360055127413-My-case-is-defective-and-I-need-a-replacement-but-I-m-getting-a-new-device-Can-I-file-a-claim-for-my-old-case-and-get-a-new-case-for-my-new-device 2023-12-18T14:32:57Z https://support.case-mate.com/hc/en-us/articles/360055127593-My-case-has-discolored-and-is-yellow-Is-this-normal 2024-04-24T00:20:10Z https://support.case-mate.com/hc/en-us/articles/360055463173-How-long-does-the-LuMee-s-battery-last 2020-09-18T19:01:24Z https://support.case-mate.com/hc/en-us/articles/360055463933-How-do-I-take-off-the-LuMee-case 2020-09-18T19:28:42Z https://support.case-mate.com/hc/en-us/articles/360055464433-My-LuMee-case-lights-turns-off-on-their-own-after-15-minutes-is-this-normal 2020-09-24T21:46:40Z https://support.case-mate.com/hc/en-us/articles/360055466193-Will-the-LuMee-lights-cause-my-phone-to-overheat 2020-09-18T19:34:58Z https://support.case-mate.com/hc/en-us/articles/360055467553-Does-the-LuMee-cases-work-with-wireless-charging 2020-11-19T14:33:22Z https://support.case-mate.com/hc/en-us/articles/360055467833-My-LuMee-lights-are-flashing-on-and-off-without-me-touching-the-buttons-what-does-this-mean 2022-07-27T17:08:56Z https://support.case-mate.com/hc/en-us/articles/360055727633-I-need-to-cancel-my-order-help 2025-05-08T13:14:22Z https://support.case-mate.com/hc/en-us/articles/360055734073-For-international-orders-will-there-be-any-additional-fees-after-I-pay-for-shipping 2020-10-14T17:57:32Z https://support.case-mate.com/hc/en-us/articles/360055736413-When-will-there-be-cases-be-available-for-my-device 2024-02-15T14:46:50Z https://support.case-mate.com/hc/en-us/articles/360055736713-My-AirPod-case-is-not-charging-help 2023-09-28T18:16:35Z https://support.case-mate.com/hc/en-us/articles/360055737333-I-received-my-warranty-replacement-do-I-need-to-return-my-defective-item 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