Great Question! We have a helpful video guide for how to remove the case from your phone! Please see this link:
We recommend placing your palm flat against the back of the case in a claw-like shape with your fingertips along the bottom of your phone. Gently pry your phone from the bottom forward out of the case, and the rubberized TPU railings will give way and release your device.
If this method doesn’t work, we recommend pushing your phone out of the case through the camera hole. Hold the case on both sides, and push your device forward through the camera cut-out. The TPU railings should give way and release your phone.