Why was my package returned to sender? September 24, 2020 20:58 Updated Typically this happens because of an invalid address or shipping error. Please SUBMIT A REQUEST to contact our Customer Support team and we will be happy to assist. Related articles Can I buy your product on Amazon? How do I return or exchange an item I received as a gift? Why was my package handed off to USPS? My order is taking longer than expected to arrive - help! Request a Return Comments 0 comments Article is closed for comments.