Why was my package returned to sender? September 24, 2020 20:58 Updated Typically this happens because of an invalid address or shipping error. Please SUBMIT A REQUEST to contact our Customer Support team and we will be happy to assist. Related articles My order is taking longer than expected to arrive - help! Can I buy your product on Amazon? Why was my package handed off to USPS? Request a Return How do I return or exchange an item I received as a gift? Comments 0 comments Article is closed for comments.