How do I file a warranty claim?

Filing a claim is super easy.  

To process a warranty claim we need 2 things.  1. Proof of purchase, and 2. Evidence of the defect.

Proof of Purchase

You will need to let us know if you bought the item online with us, or through a different authorized seller.  If purchased through another seller, we will need a copy of your purchase receipt so we can see the item was purchased in NEW condition. 

Evidence of the Defect

We need to see the defect - a picture or short video attached to the claim will suffice!

CLICK HERE TO FILE A WARRANTY CLAIM

Questions about the Case-Mate Warranty Policy? Click Here for additional information.