We are sorry - we are unable to modify or cancel an order once it has been placed. All new orders are automatically processed to our fulfillment center- it is really fast!
We have no options to change the order, however, we can help you get what you need or assist with a return!
DOMESTIC ORDERS PLACED ON CASE-MATE.COM
Once the order has shipped, please CLICK HERE to be directed to the CASE-MATE RETURNS/EXCHANGE CENTER to process a return so you can get the item you need right away! We promise it is easy!
DOMESTIC ORDERS PLACED ON COSTCO NEXT
For all COSCTO NEXT/CASE-MATE ORDERS - Once the order has shipped, for all items purchased through Costco Next, please CLICK HERE to start a return.
INTERNATIONAL AND ALL OTHER ORDERS:
- We are unable to cancel the order, however, if you need return instructions please SUBMIT A REQUEST for assistance.
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